Ask your WordPress questions! Pay money and get answers fast! Comodo Trusted Site Seal
Official PayPal Seal

Wordpress FTP access WordPress


I need help accessing a client's Wordpress site files thru FTP.

His domain is [[LINK href=""]][[/LINK]]

His cpanel login creds:

[[LINK href=""]][[/LINK]]
username: kradoslav
password: MK17ultra!

With that info I am able to access these files:
[[LINK href=""]][[/LINK]]

But no Wordpress site files..?

Any help?

Answers (6)


Dan | gteh answers:

that domain is not being hosted at Netfirms.

in fact, is not registered with Netfirms either. It is registered through and hosted at

Ant Lively comments:

Sorry Dan.. I just edited the question above. His site is currently at That's what I'm trying to gain FTP file access to. My mistake!

Dan | gteh comments:

You need his cpanel info for in order to access the FTP

Ant Lively comments:

I guess that would explain the problem! Thanks Dan


Just Me answers:

do you mean WordPress admin?

it should be at

if it is in a folder then you should add that like

Ant Lively comments:

Sorry, no my question wasn't clear enough. I just edited my original question above. I have access to his WP admin, but need access to his site files thru FTP..

Just Me comments:

Dan is right you are on the wrong host. Client gave wrong login


Arnav Joy answers:

go to



Agus Setiawan answers:

i can't open from my laptop :'(

Agus Setiawan comments:

The webpage at might be temporarily down or it may have moved permanently to a new web address.


Navjot Singh answers:


Jatin Soni answers:

I have tried with your cpanel to access phpmyadmi but the plan your client having it doesn't allow to access the database. So unable to check or create new user id to access wordpress admin area.

However wordpress admin login url is

Do you have any access to the database? that is the only way to create new account in case if you dont have admin access of wordpress site. Or directly ask to your client