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Comments Not Turning on

Hi Experts,

I am having trouble with the comments on our clients website. For some reason the comments are not showing up even though I have them activated in the back-end.

I have created a custom comments template which I copied from another site I developed. (comments are working fine on that site)

Any advice you can provide is greatly appreciated. Here is a page on the website:
http://www.airclic.com/best-practices-for-mobility-user-adoption


Here is the code that pulls in the content on single.php


<h1>The Performance Advantage Blog</h1>

			<hr />

			<?php if(have_posts()) : while(have_posts()) : the_post(); ?>

			<h3><?php the_title(); ?></h3>

			<?php the_content(); ?>

			<br /><br />

			<?php if(function_exists('selfserv_sexy')) { selfserv_sexy(); } ?>

			<br /><br />

			<hr />

			<h1>Leave a Comment</h1>

			<?php comments_template(); ?>

			<?php endwhile; endif; ?>



Please let me know if you need additional code samples.

Cheers.

WP Answers | 06/03/10 at 1:36pm | Edit

comments, discussion, wordpress

(2) Possible Answers Submitted...

  • avatar
    Last edited:
    06/03/10
    2:12pm
    Oleg Butuzov says:

    copy this (file inside archive) file into your theme folder.
    original name comments.php

    ---

    check is that page has opened comments (inside page edition one of metaboxes called comments or discusion)

    attachment image View Attachment

    Previous versions of this answer: 06/03/10 at 1:42pm | 06/03/10 at 1:46pm

    • 06/03/10 1:47pm

      WP Answers says:

      Hi Oleg,

      Thank you for the prompt reply. I have replaced the file, but still no luck. It seems to have changed slightly though.

      I have attached a screenshot of the admin area to ensure i have the settings in the back-end correct.

      Attached Image

    • 06/03/10 1:48pm

      Oleg Butuzov says:

      i saw it. please check the post inside wp-admin . do you see there discussion metabox?

    • 06/03/10 1:49pm

      Oleg Butuzov says:

      comments can be anabled on a website thougth general settings
      but its also can be disabled for the specific post.

    • 06/03/10 1:51pm

      WP Answers says:

      I see the "comments" box that says "no comments yet", but I don't see a custom field for discussion if that is what you are referring to?

    • 06/03/10 1:54pm

      Oleg Butuzov says:

      check the reference in image

      Attached Image

    • 06/03/10 1:59pm

      Oleg Butuzov says:

      also check is discussion tab anebled for you.

      reference image

      Attached Image

    • 06/03/10 1:59pm

      WP Answers says:

      I feel like an idiot.

      I am using the post control plugin which allows you to hide some of the options on the posts page to clean it up a bit.

      I turned it back on and it turns out the two items weren't checked that said "allow comments..."

      I turned it on and all seems to be well.

      For some reason my custom comments template is not loading. Let me try to get that back in place.

      Thank you very much for your help.

    • 06/03/10 2:02pm

      Oleg Butuzov says:

      delete mine comments.php and put your back. right now working mine comments template.

      Cheers!
      have a good day! =)

    • 06/03/10 2:11pm

      WP Answers says:

      Thank you again for all of your help. It turns out I didn;t have any of my custom files or CSS in place ^_^

      I'm getting everything in place now.

      Cheers!

  • avatar
    Last edited:
    06/03/10
    1:49pm
    Monster Coder says:

    The site says it is closed. so i guess it is disabled from admin section though you said it is enabled in backend.

    please check the four settings in wp-admin->settings->discussion

    1. Check on "Anyone can post a comment"
    2. Check off or adjust days in "Automatically close comments on articles older than days"
    3. Check off "Users must be registered and logged in to comment "

    4. Check on "Allow Comments." in the Post Editing interface of any post.

    Previous versions of this answer: 06/03/10 at 1:49pm

    • 06/03/10 1:53pm

      WP Answers says:

      Hi,

      I believe I have all of those settings already in place. Please check out this screenshot to confirm.

      Thank you for your help.

      http://dl.dropbox.com/u/2864440/discussion.jpg

    • 06/03/10 1:55pm

      Monster Coder says:

      Hello
      Discussion settings seem Ok,

      please check individual Post setting if it is exclusively disabled from comments.

This question has expired.





Current status of this question: Completed