Warning: Please do not give out any FTP or ssh credentials to anyone, unless you trust them completely. Giving out login details is dangerous.

If the asker does not get an answer then they have 10 days to request a refund.

DebbieJ | 07/17/12 at 7:02am Edit

Previous versions of this question: 07/17/12 at 10:39am

(7) Possible Answers Submitted...

See a chronological view of answers?

Warning: Please do not give out any FTP or ssh credentials to anyone, unless you trust them completely. Giving out login details is dangerous.

• 
  Last edited:
  07/17/12
  7:08am
  Francisco Javier Carazo Gil says:

  Have you restarted your server after changing your values in php.ini?
• 
  Last edited:
  07/17/12
  7:17am
  Daniel Yoen says:

  how about this on .htaccess :
  
  

  <IfModule mod_php.c>
  
  php_value suhosin.simulation 1
  
  </IfModule>

  
  
  hope this help
• 
  Last edited:
  07/17/12
  7:20am
  Navjot Singh says:

  This line
  
  

  define('WP_MEMORY_LIMIT', '128M');

  
  
  should go in your wp-config.php and not php.ini. Please check.
• 
  Last edited:
  07/17/12
  7:26am
  Dbranes says:

  I think you should not place this in the .htaccess file, try php.ini instead
  
  ps: check this out:
  
  http://wordpress.org/support/topic/i-can-not-for-more-than-15-menu-items-why

  Previous versions of this answer: 07/17/12 at 7:26am
• 
  Last edited:
  07/17/12
  7:45am
  Hai Bui says:

  If you already tried other solutions and still cannot fix it, I can help you check the server settings, just send me FTP and WP admin info via PM.

  • 07/17/12 10:41am
    
    DebbieJ says:

    Thanks Hai Bui. Where do I message you?

  • 07/17/12 10:54am
    
    Hai Bui says:

    You can send me PM via http://wpquestions.com/user/contact/id/2773

  • 07/17/12 1:25pm
    
    Hai Bui says:

    Did you get my PM?

  • 07/17/12 1:43pm
    
    DebbieJ says:

    No sorry! Where is it?

  • 07/17/12 1:47pm
    
    Hai Bui says:

    All PMs will go into your email inbox (the email address you use for your wpquestions account)

  • 07/18/12 3:30am
    
    DebbieJ says:

    Thank you, that fixed it. Best $25 I ever spent!

• 
  Last edited:
  07/17/12
  12:51pm
  Luke America says:

  I encountered a similar problem myself on one site. There were too many items in the WP menu for the server to handle and it would time-out failing to update the menu.
  
  Here's what I did that fixed the issue on this site.
  
  First, I did not and do not recommend changing your .htaccess file.
  
  Second, I put the following line in the wp-config.php file:
  
  

  
  
  define('WP_MEMORY_LIMIT', '128M');
  
  

  
  
  Third, I created a LOCAL php.ini file (in the same directory as wp-config.php). I put the following in this file:
  
  

  
  
  max_execution_time = 90
  
  suhosin.post.max_vars = 5000
  
  suhosin.request.max_vars = 5000
  
  

  
  
  Fourth, this server had FastCGI enabled with suEXEC also enabled. This was good for execution speed and security, but it caused occasional time-out issues and 500 errors (which are not readily identified when updating the WP menu). So, from the server's WHM Control Panel (with root access), I did the following:
  
  

  
  
  1. Main >> Service Configuration >> Apache Configuration >> Include Editor
  
  2. under "Post VirtualHost Include" select "All Versions"
  
  3. put this code in the textarea: FcgidMaxRequestLen 52428800
  
  NOTE: the default value is only: 131072
  
  4. press the "Update" button
  
  5. press the "Restart Apache" button
  
  

  
  
  Fifth, after restarting Apache, I cleared the browser cache and refreshed the browser. Thereafter, all was well with the menu updates. This also fixed some intermittent issues with large image and plugin uploads.
  
  Final analysis, WP simply hurls all menu updates to the server in a non-breaking loop ... it should be using an ajax threading model instead. But, apparently, not enough folks have scores of menu items for this to be a concern on their end.
  

  • 07/17/12 2:46pm
    
    DebbieJ says:

    Thanks so much for that. Unfortunately I have been informed by my host that I can't restart the server, and neither will they do it for me.
    
    But I could try to ask them to make the changes to the Apache Configuration.
    
    

  • 07/17/12 5:06pm
    
    Luke America says:

    Have you tried the second and third items (mentioned in my post)? If you've tried these and the others mentioned herein, it is likely the FastCGI configuration issue.
    
    I would gather from your reply that you are on a shared server ... not virtual or dedicated. If this is the case, they probably don't won't to restart Apache because all sites on the server would be down for a few seconds.
    
    However, with that fourth item (with the five steps), they will have to restart Apache anyway ... it's part of the process. In fact, they would probably do this through at the command line rather than using the WHM Control Panel.
    
    It might help to point out to them that with FastCGI versions after 2.3.6 there is a known bug that limits requests to 128kb (or 131072 bytes). Server administrators are therefore requested to set a more appropriate limit.
    
    apache.org
    
    WordPress times-out and/or gets a 500 error when updating menus that have approximately 60 - 90 items (depending on menu item content) using the default FastCGI setting. However the fcgidmaxrequestlen setting is changed though, the new setting will not take affect until Apache is restarted.
    
    
    
    
    
    

• 
  Last edited:
  07/18/12
  1:54am

  This answer was downvoted by the top experts.

This question has expired.

Gabriel Reguly had additional discourse to offer.

Gabriel Reguly, Arnav Joy, Martin Pham, DebbieJ voted on this question.

Current status of this question: Completed

Warning: Please do not give out any FTP or ssh credentials to anyone, unless you trust them completely. Giving out login details is dangerous.

If the asker does not get an answer then they have 10 days to request a refund.