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Ben Tupper | 06/18/12 at 5:22pm Edit

(4) Possible Answers Submitted...

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• 
  Last edited:
  06/18/12
  5:27pm
  Jerson Baguio says:

  delete the current theme.. and it makes the default theme. so in that way you can access the wp-admin

  • 06/18/12 5:38pm
    
    Ben Tupper says:

    If I delete the theme I will kill all of my customizations b/c it's Headway :( and I built the theme with Headway.

• 
  Last edited:
  06/18/12
  5:28pm
  Daniel Yoen says:

  go to wp-config.php and go to line 81:
  
  define('WP_DEBUG',false);
  
  to
  
  define('WP_DEBUG', true);
  
  to find a problem
  
  good luck :)

  • 06/18/12 5:36pm
    
    Ben Tupper says:

    One step closer... it loads the grey admin bar across the top (WP3.4) acknowledging that I'm logged in (and viewing the front end of the site), but when I try to access the dashboard link... I get a 330 error message and wp-admin won't load.
    
    Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.
    
    Thoughts?

  • 06/18/12 5:38pm
    
    Daniel Yoen says:

    ERR_CONTENT_DECODING_FAILED => your host not support gzip compression.

  • 06/18/12 5:41pm
    
    Ben Tupper says:

    Advice?

  • 06/18/12 5:46pm
    
    Daniel Yoen says:

    Go to database manager like phpmyadmin and run this command to disable all plugin :
    
    UPDATE wp_options SET option_value = 'a:0:{}' WHERE option_name = 'active_plugins';
    
    hope this help
    

  • 06/18/12 5:56pm
    
    Daniel Yoen says:

    replace wp_options with yourown.options

  • 06/18/12 5:59pm
    
    Ben Tupper says:

    I was getting ready to run the command in phpMyAdmin from the SQL tab. Then I noticed that I had a lot of repeating tables for a particular plugin (Cart66-Lite) that I'm using for a shopping cart.
    
    So I stopped. Didn't do the command. FTP'd into my account and renamed the Cart66-Lite plugin folder. Then reloaded the site.
    
    I can now access the dashboard, but am getting an error message:
    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /home/teamtup/public_html/tmv/wp-includes/functions.php on line 2789
    
    It repeats same error message 4 times, but I can access the Dashboard.
    
    See attached screen shot.
    
    What now? Notice there is a notification message bar in yellow from the WP dashboard that says "An automated WordPress update has failed to complete - please attempt the update again now."
    
    Should I try to update? Or will it cause more chaos?

  • 06/18/12 6:02pm
    
    Daniel Yoen says:

    Isn't a problem, it's minor :
    
    please change
    
    define('WP_DEBUG', true);
    
    to
    
    define('WP_DEBUG',false);
    
    again :)
    
    
    
    
    
    

  • 06/18/12 6:06pm
    
    Ben Tupper says:

    Ok, changed wp-config as you said. Error message goes away. Notification message remains. "An automated WordPress update has failed to complete - please attempt the update again now." in WP dashboard.
    
    Safe to try the update again?

  • 06/18/12 6:07pm
    
    Daniel Yoen says:

    yes,
    
    before update, disable all plugin first
    
    hope this help :)

  • 06/18/12 6:10pm
    
    Ben Tupper says:

    Why?

  • 06/18/12 6:13pm
    
    Daniel Yoen says:

    To avoid the plugin is not compatible with wordpress 3.4.
    
    It doesn't matter, you can re-enable plugin after the update is complete. :)
    
    good luck

  • 06/18/12 6:18pm
    
    Ben Tupper says:

    I think it was the Cart66-Lite plugin. What do you think will happen if I try to update w/o deactivate the other plugins? I'm not trying to be a pain, there are just a lot of them!
    
    Thanks Daniel.

  • 06/18/12 6:21pm
    
    Daniel Yoen says:

    yes you can,
    
    or you can disable plugin related to the core, like cache, minify. :)
    
    hope this help :)
    
    best,
    Daniel

  • 06/18/12 10:41pm
    
    Ben Tupper says:

    Daniel please see my current issue now that we have moved to the the files to the target server. The latest error message is posted in response to Clifford's message. Thanks.

  • 06/18/12 10:56pm
    
    Daniel Yoen says:

    What are you doing before ?. You can login to the dashboard ?

  • 06/18/12 11:02pm
    
    Ben Tupper says:

    I can log into the dashboard of the site as it was originally developed on my server AND see the front end working fine. It's here: http://teamtupper.com/tmv
    
    I can log into the dashboard of the target site on the new server and see the dashboard but the front end is displaying a blank white page saying "No Content to Display. There are no blocks to display. Add some by going to the Headway Grid!"
    
    Both are saying they are using Headway 3.2 with Wordpress 3.4. But the target server is not making the link between Headway and its own settings.

  • 06/18/12 11:15pm
    
    Daniel Yoen says:

    How do you move your site?. There's so many reasons, like :
    
    1. Incomplete upload of core WordPress files.
    2. Bad, Corrupt, or Incomplete Theme Files.
    3. WP config file
    4. Database Corrupt
    
    please check, or I can do this for you :)
    
    Best,
    Daniel

  • 06/19/12 8:11am
    
    Ben Tupper says:

    Daniel and I communicated with a few private messages here, then by Skype, and he worked with me quite a bit to get things working on the target server... his help was great!
    
    Please vote for him to win this prize!!

• 
  Last edited:
  06/18/12
  5:34pm
  Francisco Javier Carazo Gil says:

  Tell us what appears when WP_DEBUG is defined to true.
  
  The first thing you can do is to change theme directly into database:
  

  
  
  UPDATE wp_options SET option_value = 'Twenty Eleven' WHERE option_name = 'template';
  
  UPDATE wp_options SET option_value = 'twentyeleven' WHERE option_name = 'stylesheet';
  
  UPDATE wp_options SET option_value = 'twentyeleven' WHERE option_name = 'current_theme';
  
  

  
  
  If you have installed Twenty Eleven in your installation (you should have it).

  • 06/18/12 5:38pm
    
    Ben Tupper says:

    See my reply to Daniel's advice (above). Thanks.

  • 06/18/12 5:55pm
    
    Francisco Javier Carazo Gil says:

    Look also to your .htaccess, maybe you have switched on GZip there, look for something like this and delete it:
    

    
    
    <IfModule mod_deflate.c>
    
     AddOutputFilterByType DEFLATE text/html text/xml text/css text/plain
    
     AddOutputFilterByType DEFLATE image/svg+xml application/xhtml+xml application/xml
    
     AddOutputFilterByType DEFLATE application/rdf+xml application/rss+xml application/atom+xml
    
     AddOutputFilterByType DEFLATE text/javascript application/javascript application/x-javascript
    
     AddOutputFilterByType DEFLATE application/x-font-ttf application/x-font-otf
    
     AddOutputFilterByType DEFLATE font/truetype font/opentype
    
    </IfModule>
    
    

  • 06/18/12 5:58pm
    
    Francisco Javier Carazo Gil says:

    In wp-config.php disable also define("WP_CACHE", false); you may have it true.

  • 06/18/12 6:02pm
    
    Ben Tupper says:

    Francisco before I do that... see my reply to Daniel above with screenshot. Thanks!

  • 06/18/12 6:04pm
    
    Francisco Javier Carazo Gil says:

    I have seen it. No problem, they are only not¡ces, nor warnings nor errors so all is OK.
    
    If you have problems turning on the plugin tell us.

  • 06/18/12 6:07pm
    
    Ben Tupper says:

    I also got a red notification in WP Dashboard saying: The plugin cart66-lite/cart66.php has been deactivated due to an error: Plugin file does not exist. Yet it still shows up on my list of plugins.
    
    Should I rename the plugin folder via FTP and try to reactivate the plugin, or will this just take me back to my original problem?

  • 06/18/12 6:20pm
    
    Francisco Javier Carazo Gil says:

    Hi Bentupper,
    
    You should now install the plugin directly from zip file using FTP instead of WordPress installation.
    
    Hope now don't fails. You can always rename it with new installation.

  • 06/18/12 6:34pm
    
    Ben Tupper says:

    Hey Paco,
    
    That's intersting advice. Why do you say to do it via FTP rather than via WP dashboard? Thanks.

  • 06/18/12 6:40pm
    
    Francisco Javier Carazo Gil says:

    Do it directly from FTP give you the chance to control every step into installation or upgradel, please read installation notes here: http://wordpress.org/extend/plugins/cart66-lite/installation/

  • 06/18/12 10:39pm
    
    Ben Tupper says:

    See my current issue... it's on the target server now... and the theme is "broken" for lack of better understanding. Error messages in response to Clifford's message. Thanks.

• 
  Last edited:
  06/18/12
  6:44pm
  Clifford P says:

  if you don't want to delete the theme's folder via FTP, just change the name of it. So if your theme folder is "my-custom-theme", then change it to "my-custom-theme000" via FTP. Then WordPress will do the same thing previously suggested - it'll detect the current theme is no longer present and it'll choose a different theme for the site. Then you can tell if it's an issue within the theme. If it is, you'll be able to use the site. If it's not a problem with the theme, then your site may still not work. Let me know how it goes.

  • 06/18/12 10:35pm
    
    Ben Tupper says:

    Getting these error messages now, which makes sense, as my original issue occurred when I tried to do a Headway update...
    
    Warning: array_map() [function.array-map]: Argument #2 should be an array in /home/ourplanet/ourstrangeplanet.com/wp-content/themes/headway/library/data/data-elements.php on line 27
    
    Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /home/ourplanet/ourstrangeplanet.com/wp-content/themes/headway/library/data/data-elements.php on line 27
    
    Warning: headway_array_merge_recursive_simple encountered a non array argument in /home/ourplanet/ourstrangeplanet.com/wp-content/themes/headway/library/common/functions.php on line 549
    
    Warning: Invalid argument supplied for foreach() in /home/ourplanet/ourstrangeplanet.com/wp-content/themes/headway/library/data/data-elements.php on line 36
    
    Warning: Invalid argument supplied for foreach() in /home/ourplanet/ourstrangeplanet.com/wp-content/themes/headway/library/media/dynamic/style.php on line 11
    
    Is there a way I can fix this and still salvage the theme? ALL of my changes are in there... if it's trashed I'm screwed.

  • 06/18/12 11:38pm
    
    Clifford P says:

    I assume your theme folder name was originally called "headway". Did you take my advice and change the name to something else like "headway0" - and then change it back to "headway" after WP deactivated it?
    
    Is your WP working now but with a different theme activated?
    
    Do you have a backup of the theme folder prior to it breaking upon updating (with your customizations in it)? If yes, just delete "headway" via FTP and then upload the backup version and everything should work if I'm understanding the issue correctly.
    
    Then, once the site is working again (i.e. you haven't yet updated headway theme), you can then have some time to contact the theme author and explain the broken theme update.
    
    P.S. if you used a child theme, this would not be as scary of an issue. You should NEVER, EVER, EVER modify your "headway" theme folder (for this very reason - school of hard knocks). Instead, use a child theme, documentation here: http://codex.wordpress.org/Child_Themes
    
    If this solved your issue (I hope it did, for your sake), please vote for me and award the prize.
    
    Thank you.

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Warning: Please do not give out any FTP or ssh credentials to anyone, unless you trust them completely. Giving out login details is dangerous.

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